Här är ett kort exempel på hur du anropar LiveAgent API och skapar en konversation med anpassade fält.
<?php
$service_url = 'http://localhost/LiveAgent/LiveAgent/server/api/index.php?handler=conversations';
$curl = curl_init($service_url);
//use custom field codes defined by administrator, otherwise they will not be visible in ticket detail (but still inserted to DB)
$arrcustomVars = array(array('code'=>'varsymbol', 'value'=>'43894209'), array('code'=>'anotherfield', 'value'=>'test value'));
$curl_post_data = array(
'message' => 'test message',
'useridentifier' => 'example@example.com',
'department' => '38ff3d45', //department id
'subject' => 'My first conversation',
'recipient' => 'example@example.com',
'customfields' => json_encode($arrcustomVars),
'apikey' => 'efafeb2d6522964ba137870b9a5124e7'
);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_POST, true);
curl_setopt($curl, CURLOPT_POSTFIELDS, $curl_post_data);
$curl_response = curl_exec($curl);
if ($curl_response === false) {
$info = curl_getinfo($curl);
curl_close($curl);
die('error occured during curl exec. Additioanl info: ' . var_export($info));
}
curl_close($curl);
$decoded = json_decode($curl_response);
if (isset($decoded->response->status) && $decoded->response->status == 'ERROR') {
die('error occured: ' . $decoded->response->errormessage);
}
?>