Integrating live chat to Shopify in 5 easy steps:
By using this method you will be able to see customer's orders in the ticket detail section.
Step 1
In your LiveAgent account navigate to Configuration>System>Plugins and click on Activate button in the "Shopify Integration" section.
Step 2
This plugin can be used in cooperation with a private App of your Shopify account. Login to your Shopify admin panel and navigate to Apps>Private Apps (top right). Create a private app and name it e.g. "LiveAgent".
Step 3
In the Permissions section select "Read and write" option for "Script tags in your store’s theme templates files".
Step 4
Now you can see it's credentials (API key, password...).
Step 5
Use the credentials from your Shopify private app when setting up the Shopify Integration plugin in LiveAgent.