Lägg till en chattknapp i kunskapsbanken

How to integrate chat button into customer portal

If you want to display a chat button in your customer portal, please follow these steps: 

1. create a chat button
Configuration > Chat > Chat button > Create 

2. copy chat button's integration code
When you create a chat button, LiveAgent generates chat button code. Simple copy it, so you can use it in next step.

3. insert the chat button code into customer portal
In agent panel navigate to Customer portal > Settings > Customize design

After click on 'Customize design' button, a popup will be displayed. Then just navigate to 'Tracking codes' section and insert chat button code into 'Before </BODY>' field.


4. Don't forget to click 'Save' button. 


That's all! Chat button is now displayed on your customer portal: